Last reviewed: 10 October 2026 Airconditioning Wholesale Australia (AWA) supplies air conditioning systems, heat pump hot water equipment, installation accessories, brackets and parts to customers across Australia. Delivery availability depends on the product and delivery postcode. Not every product can be delivered to every address. Checking delivery at checkout Add the products you want to your cart and enter your delivery address at checkout. The available shipping services and charges are calculated using the products, total order, weight, postcode and currently enabled delivery coverage. If no rate is offered for a bulky item, delivery to that address may not currently be available through the website. Accessories, brackets and smaller parts may be eligible for delivery Australia-wide even when an air conditioner or other bulky equipment cannot be delivered to the same postcode. Please check the options shown for your particular cart. Air conditioners and heavy equipment Split systems and other large or heavy equipment may require specialist freight or a tail-lift vehicle. Freight arrangements depend on the item dimensions, combined weight and number of units being ordered. The method and price shown at checkout apply to the order and destination selected; advertised shipping examples do not guarantee the same rate for every address. Mixed orders and multiple dispatch points If you order an air conditioner with brackets, installation accessories or smaller items, your order may travel in one or more shipments. Items may be dispatched from different locations and arrive on different days. Shipping availability and freight charges are determined by the applicable product and postcode rules. Pickup locations Pickup is offered for eligible products where stock and dispatch arrangements allow. Our listed pickup and dispatch locations include: Osborne Park, Western Australia: Unit 5C, 44 Hutton Street, Osborne Park WA 6017. Wingfield, South Australia: 77 Wilkins Road, Wingfield SA 5013. Mulgrave, Victoria: 636 Wellington Road, Mulgrave VIC 3170. Kemps Creek, New South Wales: 63 Abbotts Road, Gate B, Kemps Creek NSW 2178. Pickup orders are commonly ready in approximately 2–4 days where indicated, but timing depends on the item and location. Please wait for confirmation that your order is ready before travelling to collect it. Not all products are stocked or available for collection at every dispatch centre. Delivery estimates and access Delivery timeframes are estimates, not guaranteed appointment times. Supplier availability, public holidays, carrier routes and freight conditions can affect dispatch or arrival. Freight carriers may not be able to provide a precise delivery time or a prearranged telephone call. Please provide the correct delivery address, contact number and information about restricted access, steep driveways, stairs, loading areas or other site conditions before dispatch. Heavy freight may require a suitable ground-level unloading location and assistance appropriate to the delivery method. Checking goods on arrival Please check the cartons and model details when your order arrives. If an item is damaged, incorrect or missing, contact AWA promptly and include photographs of the goods, packaging and delivery labels where possible. We ask for visible freight damage to be reported as soon as practical, preferably within 48 hours, to help us make a carrier enquiry. This request does not limit your rights under Australian Consumer Law. When a shipping option is unavailable If a delivery option is not displayed for your postcode or product, use our contact form with the item and postcode. We can confirm whether another collection or freight arrangement may be available. We cannot guarantee delivery to destinations outside the currently supported service areas. For general ordering information, visit our Delivery page or call 1300 440 550.